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Delivery service

1) delivery time


warehouse logistics time

China Post area time
Taiwan, Hong Kong 3-10 days
USA / Canada 1-2 weeks
Australia, New Zealand, Malaysia, Singapore, Indonesia, 1-2 weeks
Europe, the United Kingdom, France, Germany, Belgium, etc. 7-15 days
S.F. Express
Taiwan area 3-4 days
Hong Kong and Macau 2-3 days
DHL UPS
USA / Canada 5-7 days
Australia, New Zealand, Malaysia, Singapore, Indonesia 5-7 days
Europe, the United Kingdom, France, Germany, Belgium, etc. 5-7 days


 

Under normal circumstances, we will ship within 3 working days after the order is paid. Please note that orders submitted after 4pm will be processed on the next business day. In case of statutory holidays or major promotions, the delivery time will be postponed or otherwise notified.

 

Orders are generally delivered on time, but occasionally delays occur. The specific delivery time is beyond the scope of our control, including weather and accidents caused by the courier company. This website does not require any responsibility for the relevant situation, we recommend that guests place an order as soon as possible.


2) tracking orders

 

After the order is placed, you will receive a confirmation email with an order for the waybill number to inform you how to track the package. Please visit the courier company's website to view the delivery progress via the waybill number. Please note that you will not be able to check the delivery status until you receive the waybill number.


3) distribution services and scope

 

We presuppose the use of SF Express, postal and DHL distribution, including Hong Kong, Macau, Taiwan and overseas.


4) freight

 

Customers in Taiwan need to purchase 606 Taiwan dollars. Customers in Hong Kong must purchase 152 Hong Kong dollars. Customers in overseas areas can enjoy free shipping after purchasing over 20 US dollars. Free shipping is required at checkout. Customers who do not reach the corresponding amount of purchase will need to choose the courier delivery service.